> ## Documentation Index
> Fetch the complete documentation index at: https://docs.orbitflare.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs

> Frequently asked questions about OrbitFlare products and services

## General

<AccordionGroup>
  <Accordion title="What is OrbitFlare?">
    OrbitFlare is a high-performance Solana infrastructure provider offering RPC nodes, gRPC streaming, dedicated nodes, and more. All infrastructure is Shredstream-optimized from top turbine validators, delivering the fastest data propagation and lowest latency for your applications.
  </Accordion>

  <Accordion title="What chains do you support?">
    OrbitFlare supports **Solana** (mainnet and devnet) and **BNB Chain (BSC)**.
  </Accordion>

  <Accordion title="How many regions do you have?">
    OrbitFlare operates across **11 global regions** spanning the United States, Europe, and Asia Pacific. All regions are available on every plan. See the [Global Infrastructure](/infrastructure) page for the full list of locations.
  </Accordion>
</AccordionGroup>

## Billing and Plans

<AccordionGroup>
  <Accordion title="What's included in all plans?">
    Every OrbitFlare plan includes:

    * Devnet endpoint
    * WebSocket support
    * Access to all 11 global regions
    * Historical data (full archive since genesis)
    * Shredstream optimization from top turbine validators
    * 99.99% uptime SLA
  </Accordion>

  <Accordion title="Can I upgrade or downgrade my plan?">
    Yes, you can upgrade or downgrade your plan at any time from the dashboard. Upgrades take effect immediately. Downgrades apply at the start of your next billing cycle.
  </Accordion>

  <Accordion title="What payment methods do you accept?">
    OrbitFlare accepts **credit cards** and **cryptocurrency** (USDC on Solana). Enterprise invoicing is also available for larger accounts.
  </Accordion>

  <Accordion title="Is there a free trial?">
    OrbitFlare offers a free tier with 10 RPS and no time limit. You can use it indefinitely to evaluate the platform before upgrading to a paid plan.
  </Accordion>

  <Accordion title="Are there credit limits?">
    No. OrbitFlare provides unlimited requests within your RPS tier. There are no overage charges and no surprise bills.
  </Accordion>

  <Accordion title="What billing periods are available?">
    OrbitFlare offers three billing periods:

    * **Monthly** — Standard pricing
    * **Quarterly** — Save 5%
    * **Yearly** — Save 15%
  </Accordion>
</AccordionGroup>

## Technical

<AccordionGroup>
  <Accordion title="What's the difference between Jetstream and Yellowstone?">
    **Jetstream** is designed for ultra-low latency and is ideal for trading applications where speed is critical. **Yellowstone** provides complete data including inner instructions, making it the better choice for indexing, analytics, and applications that need full transaction detail.
  </Accordion>

  <Accordion title="Do you support WebSockets?">
    Yes. WebSocket support is included on all plans, enabling real-time subscriptions for account changes, transaction confirmations, and other on-chain events.
  </Accordion>

  <Accordion title="What Solana clients are available for dedicated nodes?">
    Dedicated nodes can be provisioned with the following Solana clients:

    * **Solana Labs** — The reference client
    * **Jito Labs** — MEV-optimized client
    * **Frankendancer** — High-performance validator client
  </Accordion>

  <Accordion title="What is Shredstream?">
    Shredstream is an optimization sourced from top turbine validators that ensures the fastest possible data propagation across the network. It provides a competitive advantage for latency-sensitive applications such as trading bots, arbitrage systems, and real-time data feeds.
  </Accordion>

  <Accordion title="Do you support historical data?">
    Yes. OrbitFlare provides full archive data since Solana genesis (March 2020). Historical data access is included with all RPC plans at no extra cost.
  </Accordion>
</AccordionGroup>

## Support

<AccordionGroup>
  <Accordion title="How do I get support?">
    You can reach OrbitFlare support through:

    * **Discord** — [discord.gg/orbitflare](https://discord.gg/orbitflare)
    * **Telegram** — [t.me/orbitflare](https://t.me/orbitflare)
    * **Email** — [support@orbitflare.com](mailto:support@orbitflare.com)
  </Accordion>

  <Accordion title="What are the support response times?">
    Response times depend on your plan:

    * **Free** — Community support
    * **Developer** — Chat support
    * **Growth and above** — 24/7 support with under 1 hour response time
    * **Dedicated / NFT Pass** — Priority and VIP support
    * **Enterprise** — Dedicated account team
  </Accordion>

  <Accordion title="Do you offer dedicated infrastructure?">
    Yes. OrbitFlare offers dedicated RPC nodes starting at **2500 USD** per month and dedicated gRPC nodes starting at **1800 USD** per month.
    Dedicated infrastructure provides isolated resources, custom configurations, and priority support.
  </Accordion>
</AccordionGroup>